Question 1

Can I get my own platform for a single event?

Accepted Answer

Yes, it is entirely possible to deploy a dedicated platform for a single event. The price will vary depending on the engagement duration and the level of customisation required. This allows you to create a bespoken experience that will be aligned with your specific objectives.

Question 2

How long does it take for the platform to be ready?

Accepted Answer

Our setup process is designed to be quick and efficient. Unlike a simple logo change, we offer genuine customisation that meets the unique needs of each client. Once your specific requirements are clearly defined, your platform can be set up and running in a matter of days, allowing you to focus fully on the success of your event or activity.

Question 3

Are there any setup fees?

Accepted Answer

For a minimum 12-month engagement contract, there are no setup fees for customisation, whether you opt for a monthly or annual payment. For engagements without a contractual term, customisation fees may be applied. This ensures that each client benefits from a solution perfectly tailored to his needs.

Question 4

Are there any additional or hidden fees associated with certain features or services on the platform?

Accepted Answer

Certain advanced features, such as AI-powered match statistics detection, may incur additional fees. Payment integration is included from the Business plan onwards, but please note that payment gateway fees are not. We ensure complete transparency so you can plan your costs with confidence.

Question 5

What types of support and assistance are included in the platform plan?

Accepted Answer

All our plans include rich documentation, email support, and AI-powered assistance. With the Essentials plan, your requests are handled within 24 hours. The Business plan adds live chat with an 8-hour response time. For the Enterprise plan, enjoy priority support in just 2 hours, reflecting our commitment to handling your requests quickly.

Question 6

How does the pricing evolve with my growing business needs?

Accepted Answer

Our plans are designed to evolve with you. You can easily upgrade to a higher plan as your needs increase. If you're considering downgrading your plan, this will depend on the number of users and features required by your business. Our team is here to advise and ensure your plan remains aligned with your objectives.

Question 7

Are platform updates included in the package price?

Accepted Answer

Yes, all regular platform updates are included in the price of your package. You benefit from the latest performance enhancements and new features. Some new features may vary depending on your plan, ensuring you always have the tools tailored to your needs.

Question 8

Are there any discounts available for long-term commitments on your platform?

Accepted Answer

Yes, we offer a 10% discount for any annual commitment with upfront payment, and this applies to each of our plans. This allows you to benefit from robust features while optimising your costs.

Key Highlights
Up to users	5 000	10 000	Customize
White-Label & Web App Customization
Progressive Web Apps (PWA)
Tournaments & League generator
Vouchers for tournaments entry
Tournaments live chat
Fluxion AI	5/M tokens	12/M tokens	Customize
Social Login
Multilingual
Multiple organizers		4	Unlimited
User segmentation for campaigns
Notifications, SMS, In App Messages & Emails
Advertising opportunities
Payments integration (Mollie & Bitpay)
SSO Authenfication
API for TV/Stream production
New feature requests
Customised integration
Custom API
Customised development

Support
Documentation
Email support
AI Assistant
Chat support
Priority support	24 hours	8 hours	2 hours

Hosting
EU or US Datacenter (NO GAFAM)
Anti DDOS
Monitoring
Dedicated hardware
Database backup	Every 12 hours	Every 4 hours	Customise

Straightforward pricing for our White Label Esports Platform that grows with you

Essential

Premium

Enterprise

See all features

See all features

Key Highlights

Support

Hosting

FAQ